JEFFERSON TOWNSHIP DIAL-A-RIDE SCHEDULE (973) 208-6123
Curb to Curb transportation for Senior Citizens that are residents of Jefferson Township 55 and over and/or permanently disabled Jefferson Township residents for medical appointments and local shopping. Call the Dial-A-Ride office at (973) 208-6123 to receive additional information, a registration form and schedule transportation.
If it is imperative that you speak to someone immediately, please call the Recreation Department main number (973) 663-8404, they will contact office staff on your behalf.
Please give a ONE-BUSINESS-DAY notice for shopping days.
Please give a minimum TWO-BUSINESS-DAY notice for medicals.
To arrange all appointments please call (973) 208-6123 and leave a voice mail message with your full name, telephone number, address and the date and destination of where you are requesting to go.
SHOPPING : (4 Bag maximum) Monday-Friday: Local shopping: Acme, Beauty salons, nutrition site, and local banks. Tuesdays and Thursdays: Rockaway Mall, Wal-Mart, Target & Shop Rite. It would be greatly appreciated if you would leave your message between 9:00am and noon the business day prior, weekends and Holidays don’t count.
MEDICALS:5 days a week (Please make appointments between 9am-1pm).
Any medical procedures including dialysis, surgeries, and/or any procedures that require anesthesia will be a one-way to destination drop-off only. Patients/clients are responsible for their own way home. We transport within a 15-mile radius of Jefferson Township. You may call in your medical appointments months in advance; however, we require at least TWO BUSINESS DAYS ADVANCED notice on any medical appointments. You must call by 12:00 PM two business days prior to your appointment or you will not be taken!!! We thank you in advance for your cooperation.
The above services are available to all Jefferson Township Senior Citizen Residents (Must be 55 and over) and permanently disabled resident persons of Jefferson Township free of charge. We are wheelchair accessible, but not a medically certified transportation service.
Jefferson Township Dial A Ride
INCLEMENT WEATHER PROCEDURES
& HOLIDAY SCHEDULE
Please contact the Jefferson Township Dial A Ride office at 973-208-6123 if you decide to cancel your trip.
If inclement weather occurs while you are on the Dial A Ride vehicle, the driver will decide to either continue the trip or return all passengers to their original locations.
If inclement weather begins or is predicted after you have reached your appointment, the Dial A Ride Coordinator will decide if you will need to be picked up immediately or wait until the weather clears.
Walkways and driveways must be cleared of all snow and ice wide enough to walk on.If the paths are not safe, the driver will be unable to make a pick up.No exceptions!
If Jefferson Township Schools are closed due to inclement weather situations, Dial A Ride is also closed.
Please be aware that the safety of the passengers and the drivers is the first priority of the Jefferson Township Dial A Ride program. In dangerous weather, return trips may be cancelled. In this case, it is the responsibility of the passengers and family/friends to arrange for the return trip. You will be notified as soon as possible if such a situation arises.
DIAL-A-RIDE RULES & REGULATIONS
A.)Abilities Necessary to Utilize DIAL-A-RIDE
Abilities to remain seated and to leave seat belt on at all times.
Ability to follow vehicle driver instructions.
Ability to be on time and agreed-upon location as scheduled with DIAL-A-RIDE.
Ability to maintain personal hygiene.
Ability to respect and maintain the private, personal space and wishes of the vehicle driver and/or other passengers.
Ability to follow DIAL-A-RIDE rules and regulations.
As per the Dial-A-Ride policy, clients who are frail and unable to walk without assistance or maneuver wheelchair device must have an escort present for trip.
Ability to carry your own bags/groceries from curb-side into your home.
Ability to walk up/down stairs on your own.
DIAL-A-RIDE Rules and Regulations:
Passengers must be on time for scheduled DIAL-A-RIDE service.Furthermore, it is the responsibility of the passenger, family member, contact person and/or referring agency to notify the dispatcher of all appointment cancellations or planned trip changes as soon as possible.
Passenger aisles on vehicles are to be kept clear at all times.
No verbal abuse of vehicle driver and/or other passengers will be tolerated.
No physical abuse and/or threatening of vehicle driver and/or other passengers will be tolerated.
Smoking is not allowed and will not be tolerated in DIAL-A-RIDE operated vehicles at any time – whether stationary or in motion.
No self-destructive behavior (e.g., banging head) is allowed.
No eating and/or drinking are allowed in DIAL-A-RIDE vehicles.
Alcohol or any illegal substances are strictly prohibited and will not be tolerated if carried on any DIAL-A-RIDE operated vehicles.
Jefferson Township Dial-A-Ride is committed to ensuring that no person is excluded from, or denied the benefits of our services on the basis of race, color, or national origin as protected by Title VI of the Civil Rights Act of 1964, as amended. Any person who believes that they have, individually, or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, or national origin, may file a complaint in writing to Jefferson Township Dial-A-Ride. To file a complaint, or for more information on Jefferson Township Dial-A-Ride’s obligations under Title VI write to: 1033 Weldon Road, Lake Hopatcong, NJ 07849. Transportation services provided by this agency are in whole or part funded through federal funds received through NJ TRANSIT and as an individual you also have the right to file your complaint under Title VI to NJ TRANSIT by writing to: New Jersey Transit Customer Service – Title VI Division, One Penn Plaza East, Newark, NJ 07105 or visit njtransit.com/diversity. A complaint must be filed within 180 days of the alleged discrimination.