Access to the services provided by the Township of Jefferson is critical to the lives of many who depend on the Township of Jefferson Dial A Ride program for access to essential services. The majority of Limited English Proficient (LEP) riders responding to the question indicated that they were riding for the purpose of medical appointments and a small percentage were riding for food shopping.
The Township of Jefferson understands that if Limited English Proficiency or low-literacy is a barrier to using the Township of Jefferson Dial a Ride services, then the consequences for the individual could limit a person’s access to obtain necessary medical care. Vital information that can affect a person’s access to the Township of Jefferson’s Dial a Ride services includes the following:
Types of Vital Information
- Complaint and comment forms
- Scheduling information
- Service Announcements